Below is a list of contacts to help Members get connected or enhance their existing connection. You can also reach out directly to your Direct Edge Account Representative.
EdgeLink Connectivity
For specific questions about ordering circuits for EDGA and EDGX Exchange connectivity, please contact Member Services at 201.942.8220 or
memberservices@directedge.com.
Equinix Services
For inquiries regarding cross connects, proximity hosting, co-location or other access services, please contact Scott Leonard of Equinix at 212.338.0353 or
sleonard@equinix.com.
Telx Services
For inquiries regarding cross connects, proximity hosting, co-location or other access services, please contact Eric Thelen at 347.562.0245 or
ethelen@telx.com.
FIX/Edge XPRS Certification
For FIX/Edge XPRS related questions on the EDGA and EDGX Exchanges, please contact Direct Edge FIX Support at 201.942.8240 or
fixsupport@directedge.com.